Website Privacy Policy

Effective Date: 20 July 2026

We committed to protecting your privacy. This Website Privacy Policy explains how personal information is collected, used and managed when you visit this website or contact the practice through the website.

This policy applies only to information collected through this website. If you become a client of the practice, the collection and management of your personal and health information is governed by the Practice Privacy Policy and Consent to Psychological Services.

Website Hosting

This website is hosted by Squarespace, which provides the platform used to operate this website.

When you visit this website, Squarespace may automatically collect technical information including:

  • your browser, device and network information;

  • your IP address;

  • pages visited before arriving at this website;

  • pages viewed while using this website; and

  • general website usage information.

This information assists with the operation, security and performance of the website.

For further information about how Squarespace handles personal information, please refer to the Squarespace Privacy Policy.

Website Analytics

This website uses Squarespace Analytics to better understand how visitors use the website and to improve its functionality.

Information collected may include:

  • pages viewed;

  • navigation between pages;

  • clicks and scrolling behaviour;

  • search activity; and

  • the date and time of your visit.

This information is generally analysed in an aggregated form and is not used to personally identify visitors.

Cookies

This website uses cookies and similar technologies to provide essential website functionality and improve user experience.

Essential cookies are necessary for the website to operate securely.

Where applicable, analytics cookies are used only after you have provided consent through the website's cookie banner. These cookies help us understand website traffic and improve website performance.

You can manage or disable cookies through your web browser settings, although doing so may affect the functionality of some parts of the website.

Enquiry Forms

If you submit an enquiry through this website, we collect the information you choose to provide, such as your:

  • name;

  • email address;

  • telephone number; and

  • enquiry details.

This information is used solely to respond to your enquiry, discuss appointment availability, and determine whether the practice is an appropriate fit for your needs.

Information submitted through the website is processed by Squarespace and securely transmitted to the practice's email and practice management systems where applicable.

Please avoid including detailed or highly sensitive personal or health information in your initial enquiry. More comprehensive personal and health information will only be collected if you choose to commence psychological services.

Third-Party Service Providers

The practice uses trusted third-party providers to support website and practice operations, including:

  • Squarespace (website hosting);

  • Zanda (practice management and client records); and

  • Stripe (secure payment processing).

These providers maintain their own privacy and security practices for handling information processed through their services.

Your Privacy

Reasonable steps are taken to protect information submitted through this website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

If you have concerns about sending sensitive information electronically, please contact the practice directly to discuss alternative options.

Changes to This Policy

This Website Privacy Policy may be updated from time to time to reflect changes in legal requirements or website functionality. The current version will always be available on this website.

Contact

If you have any questions about this Website Privacy Policy or the way information collected through this website is handled, please contact:

Celine Tan
Clinical Psychologist

Email: info@ctpsychologist.com.au